Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Johnny Wales

Johnny Wales

September 4, 2026

5  out of  5
rating by Johnny Wales
"Quick response, very courteous!!!"
We responded:
"Thank you, Johnny. That is very kind of you. We appreciate the chance to serve you and your insurance needs and don't take it for granted. We look forward to continually working with you!"
Profile photo of Harish palakurthi

Harish palakurthi

September 4, 2026

5  out of  5
rating by Harish palakurthi
"Jay Terrell was incredibly accessible, accommodating, and easy to work with. He made the renters insurance process simple and smooth. Highly recommend!"
We responded:
"Jay is great. He keeps high spirits and positive energy constantly. It is impressive. Thank you for allowing us to assist!"
Profile photo of Derek Agee

Derek Agee

September 3, 2026

5  out of  5
rating by Derek Agee
"Joe Murchison was a pleasure to work him. He was polite and thorough and covered every aspect of my insurance policies to help identify if there were any places I could save money!"
We responded:
"Thank you, Derek! You have been insured with us for a while and it has always been a pleasure working with you. Thank you for your trust in our team. It means a lot to us. Have a great long weekend ahead!"
Profile photo of Kendra Kior

Kendra Kior

September 3, 2026

5  out of  5
rating by Kendra Kior
"Dylan has been Great . Love the hospitality he has . Feels like we been knowing him our whole lives the way he has looked out for us and provided excellent services … WE NEED MORE LIKE YOU. IM SURE YOU MAKE STATE FARM PROUD"
We responded:
"Thank you, Kendra! Dylan is great. We are partial to him and are fortunate to have him on our team. Thank you for highlighting that. That meant a lot to him. We appreciate the opportunity to serve your insurance needs and look forward to working with you!"
Profile photo of Jayla Norfolk

Jayla Norfolk

September 1, 2026

5  out of  5
rating by Jayla Norfolk
"I spoke with Ms lacy it’s always a pleasure dealing with this office. She answered my questions quickly and solved my problem. She was amazing and her customer service was top tier."
We responded:
"That is so kind. Thank you for that feedback. We are blessed to have Lacy on our team and appreciate you mentioning your satisfaction with your experience. We look forward to serving your insurance needs!"
Profile photo of Annessa Marshall

Annessa Marshall

September 1, 2026

5  out of  5
rating by Annessa Marshall
"Lacy has been great to work with at State Farm. She is knowledgeable and so kind. She has been diligently working to get our claim to the responsible party.No one enjoys the results of an automobile accident but have such great help working through all the insurance details makes things a lot easier. Thanks Lacy for all your help and work on our behalf. I highly recommend Caleb Hollingsworth State Farm."
We responded:
"Thank you for highlighting your time with Lacy. She really understands insurance and policies but, more importantly, she understands people and how to care for them. Thank you for your trust in our team!"
Profile photo of Pete

Pete

August 29, 2026

5  out of  5
rating by Pete
"Worked with Joe M., who was very patient with my questions and extremely helpful. Very happy with first class service and the most competitive rates."
We responded:
"Thank you, Pete. Joe is the real deal for sure. He is always willing to do whatever necessary to ensure his customer's needs are handled and there are no unanswered questions. We appreciate the opportunity to work with you and serve your insurance needs!"
Profile photo of sandy swift

sandy swift

August 28, 2026

5  out of  5
rating by sandy swift
"Lacy was absolutely amazing. She patiently attended to everything I needed. I was having an issue with a email not going to the contract person, she gave me her email and took care of the issue for me. Thank you so much Lacy for making my day a little brighter with your awesome customer service. Stay amazing"
We responded:
"Thank you for highlighting your experience with Lacy. She is great and she is caring. It means a lot to her and our team that you mentioned your satisfaction here. Thank you for your trust in our team!"
Profile photo of Vanessa Snoddy

Vanessa Snoddy

August 28, 2026

5  out of  5
rating by Vanessa Snoddy
"Lacy is extremely knowledgeable and professional. She provided great customer service and was very thorough. I was able to accomplish everything I needed with her expertise. State Farm is the company to go with for whatever policy one may need."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Emily Longworth

Emily Longworth

August 28, 2026

5  out of  5
rating by Emily Longworth
"Always quick responses and happy to help!"
Profile photo of Brian Sisson

Brian Sisson

August 21, 2026

5  out of  5
rating by Brian Sisson
"A great agent, with great service! I've been very pleased with everyone whom I interacted with at this office. I've used 3 State Farm agents in the last 3 years (one in Germantown, one in Collierville, and now Caleb) and this office has been the best. They're all polite, efficient, and very knowledgeable."
We responded:
"Brian, thank you for coming by and spending a little time with us last week. It was great catching up and I know Dylan really appreciated the meeting as well. We hope you have a great week ahead!"
Profile photo of Daniel Johnson

Daniel Johnson

August 19, 2026

5  out of  5
rating by Daniel Johnson
"Lacy was so helpful and knowledgeable. Answered all questions I had."
We responded:
"Thank you for highlighting your experience with Lacy. She is great and very much cares about our insureds and their insurance needs. We hope you enjoy the rest of your week!"
Profile photo of syd b

syd b

August 18, 2026

5  out of  5
rating by syd b
"Dylan Turner is the absolute best! Will sit with you to answer any and all questions you may have while breaking it down in a way that is easy to understand!"
We responded:
"Thank you! We tend to agree. Dylan is the best. He is great at assessing needs and matching the right home, auto. life policies to match those needs. Thank you for your trust in our team!"
Profile photo of Tai Dinh

Tai Dinh

August 14, 2026

5  out of  5
rating by Tai Dinh
"Dylan Turner has been an exceptional agent. He’s an easy to talk to, resourceful and is knowledgeable of the insurance/policy when providing them to me. He reaches it out to ensure I have everything I needed and moved the process with ease. I would recommend him to anyone searching for auto/home or any other type of insurance that state farm provides."
We responded:
"Thank you for your kind review. Dylan is great. We are fortunate to have him with us. Thank you for allowing us to assist you with your insurance needs!"
Profile photo of J J

J J

August 13, 2026

5  out of  5
rating by J J
"I am so proud to be a loyal customer at this agency and State Farm as a whole. I recently called in, to make some adjustments to my policy and LACY helped me so effortlessly and efficiently. She congratulated me on my engagement, was very personable, and also patient. More over, she followed up with me as promised, answered my questions and delivered great news regarding my rates. Thanks Lacy for all you do to serve us!! ♥️♥️♥️"
We responded:
"Thank you for your kind review. It was very thoughtful and means the world to our team. We look forward to continuing to work with you!"
Profile photo of ZL Liu

ZL Liu

August 12, 2026

5  out of  5
rating by ZL Liu
"Really nice experience with Dylan."
We responded:
"Thank you for your kind review. Dylan is great and we greatly appreciate the opportunity to assist you with your insurance needs!"
Profile photo of Josh

Josh

August 8, 2026

5  out of  5
rating by Josh
"Joe at Hollingsworth is great! Has always stayed late to work with me setting up life, car and home insurance. Highly recommend"
We responded:
"Thank you, Josh! We are most fortunate to have Joe on our team. We appreciate your trust in our team for your insurance needs and look forward to continually working with you!"
Profile photo of Vlad Filatov

Vlad Filatov

August 7, 2026

5  out of  5
rating by Vlad Filatov
"Jay Terrell was great at helping me set up my apartment insurance. Very friendly and efficient, got it done in 15 minutes. Thanks"
We responded:
"Thank you for your kind words regarding your experience with Jay. He is a great asset to our team. We appreciate your trust in our team for your insurance needs and look forward to working with you!"
Profile photo of BRANDON G

BRANDON G

August 5, 2026

5  out of  5
rating by BRANDON G
"Joe and Lacy at State Farm are absolutely outstanding! They were incredibly friendly, professional, and made the entire insurance process simple and stress-free. They worked hard to find me the best rates without sacrificing the coverage I needed and had everything taken care of quickly.

What really stood out was their responsiveness, attention to detail, and genuine commitment to making sure I understood my options. They treated me like a valued customer from start to finish and went above and beyond to provide exceptional service.

If you’re looking for an insurance team that is knowledgeable, honest, and truly cares about their clients, I highly recommend Joe and Lacy. They set the standard for customer service, and I couldn’t be happier with my experience!"
We responded:
"Thank you for the shoutout for Joe and Lacy. We are very fortunate to have them on our team. We look forward to continually serving your insurance needs and hope you have a great weekend ahead!"
Profile photo of Tyler Aspen

Tyler Aspen

August 5, 2026

5  out of  5
rating by Tyler Aspen
"Rhonda at State Farm was very knowledgeable and professional. And she has the best personality very sweet. I absolutely love talking to her. If anyone needs a great insurance company then definitely go with Caleb Hollingsworth State Farm And his team there. Definitely a great staff An if you can get Jay Terrell or Mrs Rhonda your in great hands. Sincerely Alexavier Aspen !!!!! I just wanted to let Jay and Jeanette know that you guy's are amazing and I appreciate all the help that you guy's provide. They have a great team and I enjoy talking with them."
We responded:
"Tyler, Rhonda is great! Thank you for highlighting her service. We are fortunate to have her on our team. Have a great week ahead!"
Profile photo of Kionna Shaw

Kionna Shaw

July 29, 2026

5  out of  5
rating by Kionna Shaw
"Joe was awesome with explaining my quote and giving me the best rate which saved me over $100 a month"
We responded:
"Thank you, Kionna! Joe is great and genuinely cares about matching insurance needs to the appropriate coverage. Thank you for highlighting your experience with him. We appreciate you!"
Profile photo of Nicole Everroad

Nicole Everroad

July 29, 2026

5  out of  5
rating by Nicole Everroad
"I have been a customer of this office for over 5 years. It started as a relationship through the community I worked for and continued as my personal car and renters insurance. The customer service is top tier! Ask for Lacey, she’ll take care of you."
We responded:
"Nicole, your review is so sweet. Thank you! We greatly appreciate you and look forward to continually working with you!"
Profile photo of Adam Dawson

Adam Dawson

July 28, 2026

5  out of  5
rating by Adam Dawson
"I am a REALTOR that has a ton of experience with insurance agencies and Caleb Hollingsworth is my Go-to. He also does my personal and business insurance. He is who I trust for my clients, and myself!"
We responded:
"Thank you, brother! It is always our pleasure to assist you. You have been a great customer over the years and we appreciate your trust in our team!"
Profile photo of Susmitha Inturi

Susmitha Inturi

July 27, 2026

5  out of  5
rating by Susmitha Inturi
"Jay was so kind, patient, and helpful throughout the entire process. He answered all of my questions clearly and helped me get my rental insurance set up. I truly appreciate his work and excellent customer service. Thank you, Jay, for all your help!"
We responded:
"Thank you so much for that kind review. Jay is truly great. It is rare these days to find someone that is so genuine. We appreciate you and thank you for allowing us to assist you with your insurance needs!"
Profile photo of MacKenzie Riegling

MacKenzie Riegling

July 24, 2026

5  out of  5
rating by MacKenzie Riegling
"I handled all of my business with Dylan Turner! He was absolutely the best! He explained everything super clearly and didn’t pressure me! He was very kind! 100% recommend"
We responded:
"Thank you for those kind words. Dylan is great. He is genuine and caring and I know that it will mean a lot to him that it was pointed out. We appreciate you and thank you for allowing us to assist you with your insurance needs!"