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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Martel Culclager

Martel Culclager

December 17, 2024

5  out of  5
rating by Martel Culclager
"The staff here are great! Special shout out to Jeanette and Leigha Sweet! They are always there and really fast when I need them! All employees here thus far have showed me great customer support. One agent, he’s a guy, helped me lower my car insurance! Can’t remember his name but shout out to him also!"
We responded:
"Martel, you are very kind and we are very happy to hear about your experience with our Rossville team. It truly means a lot to us! Have a wonderful rest of your holiday season!"
Profile photo of Timothy Jordan

Timothy Jordan

December 16, 2024

5  out of  5
rating by Timothy Jordan
"I was very pleased with Jeanette assisting me today. She was very courteous and kind in doing so. Great service! Highly recommended."
We responded:
"Tim! Thank you so much for your kind review of Leigha at our Germantown office. She is a true asset to our team. We appreciate you and your family!"
Profile photo of Annessa Marshall

Annessa Marshall

December 13, 2024

5  out of  5
rating by Annessa Marshall
"Leigha was great to work with at State Farm. She was knowledgeable and so kind. She was able to answer all my questions and help me complete need tasks with my account. I highly recommend Caleb Hollingsworth State Farm."
Profile photo of Pamela Humphery

Pamela Humphery

December 13, 2024

5  out of  5
rating by Pamela Humphery
"I've been with State Farm since I was 16 years old and the service that I've received from this team has been amazing. Over the past couple of years my point of contact has been Mrs. Lacy, and she has been so helpful when I called and had questions about my policies or just to give me advice on things if I needed to make changes. I would highly recommend that this insurance team to you as they are all great people to work with."
Profile photo of Chris Bradley

Chris Bradley

December 11, 2024

5  out of  5
rating by Chris Bradley
"Caleb and his team have been wonderful to work with. His staff is knowledgeable and goes the extra mile to help."
We responded:
"Thank you, Chris! This review meant the world to my staff. We greatly appreciate you!"
Profile photo of Tommy Joseph

Tommy Joseph

December 10, 2024

5  out of  5
rating by Tommy Joseph
"Excellent service every time - Leigh’s always the best 👍🤞"
We responded:
"Thank you, Tommy. We are fortunate to have her on our team! We appreciate you!"
Profile photo of Takiya Martin

Takiya Martin

December 6, 2024

4  out of  5
rating by Takiya Martin
"Whenever I have any issue, Leigha is always ready to assist! Not only is she helpful, she is also very professional and sweet! Caleb Hollingsworth state farm is the way to go!"
We responded:
"Takiya, thank you for your kind review. We are fortunate to have Leigha without a doubt. We hope you have a great weekend ahead!"
Profile photo of Sean Taylor

Sean Taylor

December 5, 2024

5  out of  5
rating by Sean Taylor
"Caleb, Leigha and their team are excellent! I have multiple policies with them and plan to add another in the new year. Hard to find reliable insurance agents, but rest assured these folks will do their very best for you. Highly recommended!"
We responded:
"Sean, thank you for taking the time out of your busy day to highlight your experience with our Rossville team and specifically with Leigha. It means a lot to us. Have a great week ahead!"
Profile photo of Chrishonda Mason

Chrishonda Mason

December 4, 2024

5  out of  5
rating by Chrishonda Mason
"I've had the pleasure of working with Lacy for my insurance needs, and I couldn’t be more satisfied! Lacy was genuinely caring and patient, taking the time to listen and ensure I fully understood my options. The level of support and attention to detail I received was outstanding, and it made the entire process so much easier."
We responded:
"Thank you, thank you for telling us about your experience with our valued team member, Lacy, on our Rossville team. We are grateful for the opportunity to work with you!"
Profile photo of Andrea Smith

Andrea Smith

December 3, 2024

5  out of  5
rating by Andrea Smith
"I was having issues with the cost for my insurance .I contacted leaha at state farm to help me. She got it down where it will be easier to manage and gave me ways on how to make it better in the future. She was awesum . More people should use them due to the professionalism n kindness they show to the customers they service . I look forward to talking n dealing with her in the future ."
We responded:
"Andrea, what an incredible message highlighting Leigha's customer service. This means a lot to her and to our team. It is our pleasure to service your insurance needs and we appreciate you!"
Profile photo of Clay Casey

Clay Casey

December 2, 2024

5  out of  5
rating by Clay Casey
"Lacy was very helpful! She did exactly what I need quickly and thoroughly"
We responded:
"Thank you, Clay! I appreciate the kindness!"
Profile photo of Megan Cox

Megan Cox

November 28, 2024

5  out of  5
rating by Megan Cox
"Leigha is super kind and very professional! Such a pleasure to speak with. She answered every question that I had and ensured that I was informed on how to proceed with my life insurance policy."
We responded:
"Thank you, Megan! Leigha is a blessing to us. She has a very kind heart and thank you for highlighting her service. We appreciate you!"
Profile photo of Erin Cook

Erin Cook

November 27, 2024

5  out of  5
rating by Erin Cook
"Caleb & his team are fantastic! Not only have I been with them for years, most of my family has started working with Caleb as well. The team keeps you updated on opportunities to reduce your premiums while ensuring you have proper coverage and anytime I have needed something, they have been swift and knowledgeable. Caleb and his team are also very active in the community, which is a plus! They definitely add a personal touch that I have never had from an agent before."
We responded:
"Thank you, Erin! What a thorough and thoughtful review. My team greatly appreciated it. We have enjoyed working with you and look forward to many more years serving you and your family!"
Profile photo of Vernon Wood

Vernon Wood

November 26, 2024

5  out of  5
rating by Vernon Wood
"Jeanette was most wonderful in helping me with an unexpected problem. Some mechanical problems delayed the solution for a short time but they were solved shortly the next morning."
We responded:
"Vernon, thank you for your kind review of Jeanette with our Rossville team. She is a true asset to us and we appreciate you letting us know about your experience."
Profile photo of Shaina Ross

Shaina Ross

November 25, 2024

5  out of  5
rating by Shaina Ross
"Leigha was very helpful and stayed on the phone with me throughout the entire experience. she was patient and informative. greatly appreciated"
We responded:
"Thank you, Shaina! Leigha is a true asset to our Rossville team!"
Profile photo of Debbie Jasinski

Debbie Jasinski

November 22, 2024

5  out of  5
rating by Debbie Jasinski
"I've not been with Caleb's group for long, but they never have failed me when I have questions or concerns. I plan on a long term relationship with this group!"
We responded:
"Thank you, Debbie! Your review of your experience truly speaks volumes and we greatly appreciate it. We look forward to working with you!"
Profile photo of Gary Hancock

Gary Hancock

November 21, 2024

5  out of  5
rating by Gary Hancock
"Leigha was great to work with and explained everything I needed. Great agency to do business with!"
We responded:
"Thank you, Brother. We appreciate you and your family!"
Profile photo of Derek Henderson

Derek Henderson

November 19, 2024

5  out of  5
rating by Derek Henderson
"Awesome help!"
We responded:
"Thank you, Derek! Your review of your experience with our Rossville team is appreciated!"
Profile photo of Brittney Lee

Brittney Lee

November 16, 2024

5  out of  5
rating by Brittney Lee
"Great Staffing. I had questions about my billing cycle. Customer Service Rep Lacy explained by billing cycle with ease and assured me that going forward I would have no further issues."
We responded:
"Brittney, thank you for allowing our team to assist you. We appreciate you and look forward to continually working with you!"
Profile photo of Angelica

Angelica

November 15, 2024

5  out of  5
rating by Angelica
"Lacy made my set up quick and effortless. She provided all the necessary details and was so patient. You’re amazing!"
We responded:
"Angelica, thank you for your kind words regarding your experience with Lacy, on our team. We are fortunate to have her with us. Have a great week ahead!"
Profile photo of Renea Thomas

Renea Thomas

November 14, 2024

5  out of  5
rating by Renea Thomas
"Lacy was so helpful, caring, understanding, and knowledgeable. I appreciated her time and patience."
We responded:
"Renea, that is very kind and thoughtful of you! Lacy is a true asset to our Rossville team. We look forward to working with you!"
Profile photo of Cary Barton

Cary Barton

November 13, 2024

5  out of  5
rating by Cary Barton
"Always a pleasure working with this State Farm team. They are always professional and kind. Leah was really helpful and got me taken care of in a very short time."
We responded:
"Thank you, Cary! We are fortunate to have Leigha on our team. She truly cares about our insureds. We hope you have a great week ahead!"
Profile photo of Tina Luna

Tina Luna

November 12, 2024

5  out of  5
rating by Tina Luna
"We moved here a few years ago and have been super impressed with Caleb, Joseph and Melissa and the team. Everyone has been kind and quick to respond to any questions or concerns we had. We recently had a claim due to a storm and they helped us throughout the process. If you are looking for an agent, stop by and visit with them. Highly recommend :)"
We responded:
"Thank you, Tina! We greatly appreciate you and your words!"
Profile photo of Sharon Taylor

Sharon Taylor

November 12, 2024

5  out of  5
rating by Sharon Taylor
"I have to say that you all were the best,most helpful group of people. And I would like to Thank each an everyone of you all ."
We responded:
"Sharon, you are so kind. The pleasure is truly ours. Thank you for your trust in us and we look forward to continually working with you!"
Profile photo of Kaylee Norwood

Kaylee Norwood

October 31, 2024

5  out of  5
rating by Kaylee Norwood
"We love doing business with this State Farm agency, they are easy to reach and always help us! Highly recommend!"
We responded:
"Kaylee, you are so nice. My team loves working with you. Thank you for highlighting our team. We look forward to continually working with you!"