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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Arianna Flores

Arianna Flores

May 20, 2026

5  out of  5
rating by Arianna Flores
"Dylan was really helpful and made the process super easy. He answered all my questions and helped me get my renters insurance set up quickly. Great customer service and very responsive throughout the process. I appreciate all the help!"
We responded:
"Thank you, Arianna! We are kind of partial to Dylan as well. We appreciate you and look forward to working with you!"
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Khaleesi Dance

May 19, 2026

5  out of  5
rating by Khaleesi Dance
"Dylan Turner has been so patient and understanding as my husband and I purchase our first home. He is very Friendly, super kind, I would definitely recommend him to everyone. We have spoken so much on account of me not being able to decide on a house he's almost like family now. Very comical at times and always kept me smiling. Thank you Dylan for being an all around great guy."
We responded:
"Khaleesi, that is so funny and so kind of you. You nailed it on the head. Dylan is a very genuine and lighthearted person. We are fortunate to have him. Thank you for allowing us to assist you with your insurance needs!"
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Thomas Clark

May 19, 2026

5  out of  5
rating by Thomas Clark
"Dylan was great and very professional and informative!"
We responded:
"Thank you, Thomas! Dylan is a great asset to our team. Thank you for your kind words and we look forward to continually helping you with your insurance needs!"
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Mario Brinas

May 18, 2026

5  out of  5
rating by Mario Brinas
"Super helpful!! A pleasure to speak with."
We responded:
"Thank you, Mario! That is a mutual feeling. We appreciate you!"
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Threase Shears

May 18, 2026

5  out of  5
rating by Threase Shears
"Jay Terrell was very helpful and knowledgeable with helping me with my Insurance needs."
We responded:
"Thank you, Threase! Jay is great. We appreciate you pointing out your satisfaction with his customer service. Our team looks forwarding to continually working with you on your insurance needs!"
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Anna Hudson

May 15, 2026

5  out of  5
rating by Anna Hudson
"Joe was great! Thanks you so much!"
We responded:
"Thank you, Anna! We tend to agree with you. Joe is pretty incredible. We look forward to continually assisting you with your insurance needs and hope you have a great week ahead!"
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Daryenne Eads

May 15, 2026

5  out of  5
rating by Daryenne Eads
"Jay Terrell, Caleb Hollingsworth, and the rest of their team were incredibly helpful with getting my car and renters insurance switched over after moving from out of state. The process was seamless, fast, and stress-free. He was reliable, professional, and easy to work with. Highly recommend!"
We responded:
"Thank you so much for your kind words. We are fortunate to have Jay with us on our team. He has a genuine heart and I think that shows through his work. We hope you have a great week ahead!"
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Danyelle Price

May 13, 2026

5  out of  5
rating by Danyelle Price
"Miss Janette is a excellent agent. She cares about your needs. She explains to the best of her knowledge so you can understand. She is very kind along with a helpful peaceful voice. Statefarm is a good company to have on your side"
We responded:
"Thank you, Danyelle! Jeanette is great and we are fortunate to have her, for sure. Thank you for highlighting your experience with our Rossville team."
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Shannon McOlgan

May 8, 2026

5  out of  5
rating by Shannon McOlgan
"Caleb Hollingsworth always provides individualized help. We really appreciate him and his staff."
We responded:
"Shannon, thank you for the great review. We really appreciate it. We are fortunate to have a great Rossville team and we look forward to continually working with you on your insurance needs. Have a great week!"
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Rhonda Dover

May 7, 2026

5  out of  5
rating by Rhonda Dover
"Lacy was absolutely amazing. She was pleasant and took my payment withput any issues. The world would be a better place if there were more Lacys in it. And also the one the that set up our policy last night, I forgot his name, he was great also. Many thanks, Rhonda Dover"
We responded:
"Thank you, Rhonda. Lacy works so incredibly hard to assist our insureds and we are blessed to have her on our team. Thank you for your trust in us with insurance needs. Have a great weekend!"
Profile photo of Linda Prince

Linda Prince

May 3, 2026

5  out of  5
rating by Linda Prince
"I love working with Caleb Hollingsworth's office staff. They are very professional and they make us feel like family. Every time we had had to contact the office about filing claims, sending proff of insurance etc....it was done immediately, without any hesitation. Being with StateFarm with this group really le5s us know we are trully covered. Thank you all so much for being there for us and the great jobs you do."
We responded:
"Thank you, Linda! That is very kind of you and, of course, we enjoy working with you on your insurance needs. We hope you have a great week ahead!"
Profile photo of Willie Harris

Willie Harris

May 2, 2026

5  out of  5
rating by Willie Harris
"Lacy was very helpful and i followed through on VIN correction. The VIN correction resulted in TN revenue requiring updated insurance information. Lacy provided the updated insurance documents and I forwarded the documents to TN revenue. Unfortunately, TN revenue could not verify I had insurance and would only work directly with SF. Lacy work directly with TN to resolve the issue. Lacy provided phenomenal customer service as usual."
We responded:
"Thank you, Willie. Lacy is great! We appreciate you allowing us to help you. We hope you have a great week ahead!"
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Holden Ramirez

May 2, 2026

5  out of  5
rating by Holden Ramirez
"Leigha was very helpful and provided some bodacious information!"
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Donna Krachen

May 1, 2026

5  out of  5
rating by Donna Krachen
"Agent Jay Terrell thank you so much for providing our family with the policy requests today. One of the most professional and efficient agents I've ever dealt with! If you're in search of fantastic agent give Jay Terrell a call he makes it easy!!"
Profile photo of E. Marcel Jones

E. Marcel Jones

April 30, 2026

5  out of  5
rating by E. Marcel Jones
"Loving my agent and his staff. Called Lacy today and she provided outstanding service from start to finish. She helped me add my two teens to our auto policy with patience and professionalism, taking the time to research my questions. What I appreciated was her personable approach—she made the entire process feel easy and stress-free."
We responded:
"Thank you. Lacy is great. She definitely truly cares. Thank you for highlighting your experience with her and allowing us to help you with your insurance needs!"
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shaquanda johnson

April 30, 2026

5  out of  5
rating by shaquanda johnson
"Logan was great! He explained everything perfectly and was very understanding and patient!"
We responded:
"Thank you for mentioning Logan. We are fortunate to have him on our team and he really enjoys helping customers navigate their insurance needs. We hope you have a great weekend ahead!"
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King Ezekiel305

April 28, 2026

5  out of  5
rating by King Ezekiel305
"Logan was very professional and knowledgeable. i would recommend him to anyone else that i know for their insurance needs."
We responded:
"Thank you! Logan is great and we are fortunate to have him on our team. We appreciate you and look forward to continuing to work with you on your insurance needs!"
Profile photo of teresa purifoy

teresa purifoy

April 24, 2026

5  out of  5
rating by teresa purifoy
"If anyone is in need of insurance please give Jay Hollingsworth a call. He’s a nice man that is very knowledgeable and helpful to your needs."
We responded:
"Thank you for allowing us to assist you with your insurance needs. We greatly appreciate you. Also, thank you for highlighting your experience with Jay, on our team!"
Profile photo of Jalisa Bishop

Jalisa Bishop

April 24, 2026

5  out of  5
rating by Jalisa Bishop
"Dylan Turner was fantastic! Literally spoke to him on a Monday. My home and auto insurance was set up by Thursday. Very detailed with follow up. I appreciate his patience and willingness to explain everything and letting me know all the deals, discounts, and advice on limitations with my polices as I am a new homebuyer. Customer service 10/10 and would HIGHLY recommend! Thank you Caleb as well for sending my documents, binders, and working with my loan officer in a quick manner! Thank you both!"
We responded:
"Thank you! Dylan is great and we are fortunate to have him with us. Thank you for allowing us to assist with your insurance needs. We do not take that for granted!"
Profile photo of Marquez Johnson

Marquez Johnson

April 21, 2026

5  out of  5
rating by Marquez Johnson
"Great experience"
We responded:
"Thank you for your 5 star review regarding your insurance experience with our team. We greatly appreciate it!"
Profile photo of Kent Sanborn

Kent Sanborn

April 21, 2026

5  out of  5
rating by Kent Sanborn
"Jeanette was very helpful and very polite. She answered all of my questions."
We responded:
"Thank you for your kind words regarding your experience with Jeanette. That made her day. We are happy to assist you and look forward to working with you on your insurance needs!"
Profile photo of Michele Casco

Michele Casco

April 17, 2026

5  out of  5
rating by Michele Casco
"Easy to file a claim. Ms Lacy is very accomodating and she responded easily and promptly to my query. Knowledgeable and Im very satisfied with the services from them. I would highly recommend them to my friends."
We responded:
"Thank you for letting us know about your experience with Lacy, in our office. She is great and we are very fortunate to have her with us. We appreciate you and hope you have a great week ahead!"
Profile photo of Anesha Mosley

Anesha Mosley

April 16, 2026

5  out of  5
rating by Anesha Mosley
"What can I say Jay Terrell was wonderful"
We responded:
"We tend to agree with you here! He is great and we are fortunate to have him on our team. We appreciate you and look forward to continually helping you with your insurance needs!"
Profile photo of Hayden Etz

Hayden Etz

April 16, 2026

5  out of  5
rating by Hayden Etz
"I just recently moved to the Collierville area, and I had an excellent experience working with Dylan Turner. He was able to work with me and get my insurance transferred from my previous agent to his team, and worked with me to get me some great rates on my policies."
We responded:
"Thank you, Hayden. Dylan truly cares about his insureds and making sure they are cared for and setup with the right plan. We appreciate you and look forward to continuing to work with you!"
Profile photo of Rachel Wolcott

Rachel Wolcott

April 15, 2026

5  out of  5
rating by Rachel Wolcott
"Jay was kind, personable, and set me up with a car insurance plan that is saving me $100 a month! I would highly recommend calling this office, and will be referring my friends and family. Thanks, Jay!"
We responded:
"Hey Rachel! Thank you for letting us know about your experience with Jay and our Rossville team. It means a lot to us. Jay is a great asset and we are fortunate to have him on our team!"