State Farm® Insurance Agent Caleb Hollingsworth
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gwendolyn Harvey
February 3, 2026
5
out of
5
rating by Gwendolyn Harvey
"Thank you state farm. Try them one time. That will be your forever home. They are the Greatest."
We responded:
"You are so kind. We have thoroughly enjoyed working with you and look forward to working with you for years to come. Thank you for highlighting your experience with our team. It is much appreciated. Have a great week!"
Erik Bradford
January 30, 2026
5
out of
5
rating by Erik Bradford
"Called in needing a COI for a subcontractor and received quickly and Leigha was very friendly and helpful. Thank you for prompt service."
We responded:
"Thank you for highlighting your experience with our Rossville team. That means a lot to us and to Leigha. We look forward to working with you!"
Mark Calma
January 24, 2026
5
out of
5
rating by Mark Calma
"Leigha was awesome to work with! She understood what we need and gave us the most cost efficient policy for all our vehicles and our new driver. Two thumbs up for her!👍🏼👍🏼"
We responded:
"Thank you, Mark! Leigha is a gem to our Rossville team and we are fortunate to have her. We look forward to assisting you with your insurance needs now and in the future. Stay warm this week!"
tyler woodard
January 19, 2026
5
out of
5
rating by tyler woodard
"Customer service that goes above and beyond is hard to find but it’s just another day for Lacy! The team here is very impressive in how responsive and professional they are and Lacy raises that standard! Would recommend to everyone including your momma!"
We responded:
"Tyler! Thank you for your review, brother. That is very kind especially coming from another business owner. Thank you so much!"
William Wallace
January 15, 2026
5
out of
5
rating by William Wallace
"RHONDA From Caleb Hollingsworth State Farm in Rossville TN provided excellent customer service."
We responded:
"Thank you, sir! Rhonda is a treasure and we are fortunate to have her with our Rossville team. We look forward to working with you on your insurance needs!"
Latoria Jones
January 14, 2026
5
out of
5
rating by Latoria Jones
"Amazing is an understatement!! I'm in this line of work myself and I must say Lacy is Golden 😇 at what she does! Very kind understanding and relatable. Will definitely being doing future business here as well as referring others! Thanks again Lacy!"
We responded:
"Latoria, thank you for feedback. I am happy to hear you enjoy your experience with Lacy. We are fortunate to have her on our team. We hope you enjoy the start to your 2026!"
Ashley Williams
January 14, 2026
5
out of
5
rating by Ashley Williams
"Lacy was very helpful and very caring to my needs today. I am so happy that I switched to state farm , they are the best team I have ever worked with for insurance !"
We responded:
"Ashley, thank you for the kind word regarding your experience with Lacy and our Rossville team. It has been a pleasure assisting you!"
Alex Blackmon
January 14, 2026
5
out of
5
rating by Alex Blackmon
"I really don’t know how they do it, it’s by far the best customer service I’ve ever experienced from a business, not just an insurance agency, any business. They remember to check up on things, they call me back once they have the information they need, they are kind and efficient, I could go on. Everybody I have talked to there does a stellar job! Leigha has especially been incredibly helpful, kind and remembers to check on my billing/policy situations when the need arises. I can’t imagine taking my business elsewhere. Thank you guys!"
We responded:
"Thanks so much for the amazing review, Alex! We really appreciate your support here in Rossville. If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Caleb Hollingsworth’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Rossville."
FMC
January 12, 2026
5
out of
5
rating by FMC
"Jeanette was easy to work with and provided quick service!"
We responded:
"Thank you for highlighting your experience with Jeanette, in our office. We look forward to working with you on your insurance needs!"
Monica Dickerson
January 5, 2026
5
out of
5
rating by Monica Dickerson
"Very pleased"
We responded:
"Thank you, Monica! That is very kind of you. Thank you for the opportunity to assist and look forward to helping you in the future as well!"
Patrick Henderson
December 31, 2025
5
out of
5
rating by Patrick Henderson
"Great customer service. Got me what I needed fast."
We responded:
"Patrick, thank you for your kind review. It means a lot and it is our pleasure to help you with your insurance needs. Our team hopes you and your crew have a Happy New Year!"
Mutumwa Esiteri
December 10, 2025
5
out of
5
rating by Mutumwa Esiteri
"Caleb Hollingsworth did an amazing job explaining everything to me. Please keep this good energy going all the time. I appreciate your help and will definitely tell other people about you guys."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and help any time it is needed. Enjoy the rest of your week!"
Marlene Bullock
December 3, 2025
5
out of
5
rating by Marlene Bullock
"She was in one-word… awesome!"
We responded:
"Thank you for taking the time to share your thoughts! We’re happy to hear you had a good experience with our team! If you ever have any questions or need assistance, we’re here to help! "
Chicara Bonner
November 18, 2025
5
out of
5
rating by Chicara Bonner
"We’ve been a client for a few years now and we recently purchased a new vehicle. Lacy was awesome in getting us the policy and proper paperwork!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Kathryn Wilson
November 15, 2025
5
out of
5
rating by Kathryn Wilson
"Dylan Turner was incredibly helpful! I was under a tight timeline of finding home insurance and he stuck with me to make sure I got everything I needed as well as even bundle my home/auto. Very kind and professional. He took his time to explain everything to me. Very happy with the outcome. Would highly recommend !"
We responded:
"We’re thankful for your feedback and shoutout for our team member, Dylan! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Jillian Terry
November 13, 2025
5
out of
5
rating by Jillian Terry
"Lacy was a doll and so helpful to make this process go smoothly!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
David Delgado
November 10, 2025
5
out of
5
rating by David Delgado
"Called Rhonda w/State Farm Insurance to replace a vehicle on my insurance. She made the process super easy and very quick. She answered all my questions and concerns. I highly recommend working with Rhonda with all your insurance needs. Thank you so much Rhonda."
We responded:
"We’re honored by your positive feedback! Thank you for highlighting your experience with Rhonda, on our Rossville team! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Mareo
November 4, 2025
5
out of
5
rating by Mareo
"joe was very helpful he walked me through everything i didn't understand very good man"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Deanne Davis
October 30, 2025
5
out of
5
rating by Deanne Davis
"State Farm insurance in Rossville TN was by far the best insurance experience I have had! One of the reasons I loved them was it’s a small town operation of a large insurance company. Lacy was hands on whenever an issue came up. I can promise you that is not the norm! Good Job Lacy! Thank you for all your hard work!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Eric Graves
October 25, 2025
2
out of
5
rating by Eric Graves
"Caleb smiles to much makes me nervous."
We responded:
"Ha I expected nothing less from you. We will try our best to not smile too much. It is just incredibly hard with such great service and rates!"
Drew Pope
October 17, 2025
5
out of
5
rating by Drew Pope
"Lacy was awesome and got me exactly what I needed quickly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
GP Jensen
October 16, 2025
5
out of
5
rating by GP Jensen
"Excellent customer service from Rhonda!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Darcel Northington
October 3, 2025
5
out of
5
rating by Darcel Northington
"I have been a customer of Statefarm through Caleb for many years always have worked with wonderful agents like Melissa and lacy so many others. I always refer him to my friends and family because they are very personable. Always look out for you to find the best rates as well as provide your information like what you can do to get a lower rate if you have tickets and things like that. I valued the transparency and a knowledge and always have appreciated them all."
We responded:
"Thank you so much for your kind review. You have been insured with us for quite some time now and we have thoroughly enjoyed it. Thank you for putting your trust in our team and we look forward to continuing to serve you!"
Charlie Land
September 30, 2025
5
out of
5
rating by Charlie Land
"Can’t say enough good things about Caleb Hollingsworth and the team there they’re always great to work with super knowledgeable and quick turn times I would recommend them to anyone."
We responded:
"Charlie, thank you for your kind words. We appreciate you and your positive impact is felt strongly. Thank you for everything!"
Derrick Jones
September 30, 2025
5
out of
5
rating by Derrick Jones
"Great service with a very professional attitude every single time. Thanks"
We responded:
"DJ, you are incredible. Our staff always enjoys working with you!"