Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Drew Pope

Drew Pope

October 17, 2025

5  out of  5
rating by Drew Pope
"Lacy was awesome and got me exactly what I needed quickly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of GP Jensen

GP Jensen

October 16, 2025

5  out of  5
rating by GP Jensen
"Excellent customer service from Rhonda!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Darcel Northington

Darcel Northington

October 3, 2025

5  out of  5
rating by Darcel Northington
"I have been a customer of Statefarm through Caleb for many years always have worked with wonderful agents like Melissa and lacy so many others. I always refer him to my friends and family because they are very personable. Always look out for you to find the best rates as well as provide your information like what you can do to get a lower rate if you have tickets and things like that. I valued the transparency and a knowledge and always have appreciated them all."
We responded:
"Thank you so much for your kind review. You have been insured with us for quite some time now and we have thoroughly enjoyed it. Thank you for putting your trust in our team and we look forward to continuing to serve you!"
Profile photo of Charlie Land

Charlie Land

September 30, 2025

5  out of  5
rating by Charlie Land
"Can’t say enough good things about Caleb Hollingsworth and the team there they’re always great to work with super knowledgeable and quick turn times I would recommend them to anyone."
We responded:
"Charlie, thank you for your kind words. We appreciate you and your positive impact is felt strongly. Thank you for everything!"
Profile photo of Derrick Jones

Derrick Jones

September 30, 2025

5  out of  5
rating by Derrick Jones
"Great service with a very professional attitude every single time. Thanks"
We responded:
"DJ, you are incredible. Our staff always enjoys working with you!"
Profile photo of Terri Mann

Terri Mann

September 30, 2025

5  out of  5
rating by Terri Mann
"The best service!!"
We responded:
"We’re thankful for your feedback! We greatly appreciate you! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Ken McCune

Ken McCune

September 30, 2025

5  out of  5
rating by Ken McCune
"Jeanette is always a delight to work with! Always professional & knowledgeable. I always enjoy my conversations with her."
We responded:
"Thank you, sir! Jeanette is a true asset to our team. We appreciate you mentioning your experience with her service. It means the world to her and to our team."
Profile photo of Larry George

Larry George

September 29, 2025

5  out of  5
rating by Larry George
"I have been a customer of Caleb Hollingsworth’s State Farm agency for many years. In the last two years we have had two significant insurance events which were handled by his office in an outstanding manner. First we had one of our vehicles totaled. We were very impressed on how quickly this office responded to our needs. Within a very short period of time we were compensated fairly for our vehicle. Secondly, we had storm damage to the roof of our house. Ultimately this was covered as well. As one can imagine getting a roof replaced can take awhile and requires extensive correspondence with State Farm on a national level. Rhonda Cochran at this local Rossville office is simply outstanding. She is professional, courteous and dedicated to customer service like I’ve never seen before. She was constantly working on my claim and communicated with me frequently. The amazing part was normally in these type of situations the customer has to call the business for updates. Not with Rhonda. She initiated the communication with me most of the time. I would mention to my wife that we didn’t need to worry because “Rhonda was on it”! She also handled our vehicle accident with the same professionalism and great customer service oriented attitude. This is how you keep customers for a lifetime. THANKS for everything Rhonda!"
We responded:
"Larry, your review is absolutely incredible. We know this took some considerable time and it means a lot to our team and specific team members you mentioned. We greatly appreciate you and enjoy working with you!"
Profile photo of William Collins

William Collins

September 27, 2025

5  out of  5
rating by William Collins
"Great"
We responded:
"Thank you, sir! We appreciate your business and your kindness to share your experience here, with our team. We hope you enjoy the fall season ahead!"
Profile photo of Mario Shaw

Mario Shaw

September 25, 2025

5  out of  5
rating by Mario Shaw
"I just want to say LACY was an absolute doll! She is simply amazing and easy to talk to. Thanks so much for the outstanding service LACY!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Natasha Jones

Natasha Jones

September 25, 2025

5  out of  5
rating by Natasha Jones
"Lacy is prompt and always helpful anytime I call for assistance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Morgan Tonahill

Morgan Tonahill

September 25, 2025

5  out of  5
rating by Morgan Tonahill
"Such a wonderful experience. Leigha has been EXTREMELY helpful with explaining and assisting with all of our policies. I know i can trust her implicitly and that is so refreshing!!"
We responded:
"Thank you! We appreciate you and your family. Leigha is such a great asset to our team and we are blessed to have her. You and your crew have a great rest of September!"
Profile photo of Michele Harn

Michele Harn

September 24, 2025

5  out of  5
rating by Michele Harn
"Jeanette was friendly, knowledgeable, and able to answer all my questions. She easily updated my policies with the changes I requested. Highly recommend Caleb Hollingsworth State Farm!!"
We responded:
"Thank you, Michele. It has always been a pleasure working with you. Thank you for highlighting your experience with Jeanette and our Rossville team. I hope you enjoy the fall season ahead!"
Profile photo of Kristine Protopsaltis

Kristine Protopsaltis

September 19, 2025

5  out of  5
rating by Kristine Protopsaltis
"Logan went above and beyond to assist us. Amazing service with the nicest people."
We responded:
"Thank you, Kristine! It has been our pleasure working with you and we appreciate your trust in our team!"
Profile photo of Jonathan Arnold

Jonathan Arnold

September 16, 2025

5  out of  5
rating by Jonathan Arnold
"Jeanette did an excellent job she was very patient and she took the time to answer my questions professionally thank u so much."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Tommy Smith

Tommy Smith

September 8, 2025

5  out of  5
rating by Tommy Smith
"Jeanette was very helpful and knowledgeable about the insurance products that State Farm offers. She quickly signed my wife and I up for the coverage I requested and sent digital copies to my phone for “proof of coverage “ until my paper copies come in the mail."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Alvin Davis

Alvin Davis

September 2, 2025

5  out of  5
rating by Alvin Davis
"Outstanding service with Rhonda Cochran today as always."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Patsy Campbell

Patsy Campbell

August 25, 2025

5  out of  5
rating by Patsy Campbell
"Rhonda Cochran helped me with a new policy. I appreciate her being speedy and knowledgeable for helping me choose the best policy for my needs. She is a great asset to your business"
We responded:
"Patsy, thank you for your kind words. You are 100% correct. Rhonda is an asset to our team and we are very fortunate to have her. Thank you for your continued trust in our team!"
Profile photo of Parker Inman

Parker Inman

August 24, 2025

5  out of  5
rating by Parker Inman
"Joe Murchison is incredible reliable and the go to guy for insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Vanessa Snoddy

Vanessa Snoddy

July 25, 2025

5  out of  5
rating by Vanessa Snoddy
"Virginea is extremely knowledgeable and professional. She provided great customer service and was very thorough. I was able to accomplish everything I needed with her expertise."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Brady Johnston

Brady Johnston

July 24, 2025

5  out of  5
rating by Brady Johnston
"I am so thankful for Joseph Green over at Hollingsworth State Farm Agency. He got me taken care of on multiple lines of insurance with professionalism, knowledge of the products, and steered me in the direction that was best for me and my family! 10/10 Most helpful insurance interaction I've ever had!"
We responded:
"Brady, I appreciate you highlighting your experience with Joseph on our Rossville team. We greatly appreciate it and look forward to continually working with you!"
Profile photo of Jennifer Dering

Jennifer Dering

July 22, 2025

5  out of  5
rating by Jennifer Dering
"Working with Caleb Hollingsworth’s State Farm office has been an absolute pleasure. From start to finish, everyone I’ve interacted with has been incredibly helpful and professional. It’s a well-rounded team that truly understands what great customer service looks like. Leigha is especially amazing—she’s sharp, efficient, and always goes the extra mile to make sure things run smoothly. And their financial advisor, Mark Louderback, is top-tier when it comes to delivering guidance and support with real expertise and care. You won’t find a more dedicated or trustworthy crew!"
We responded:
"Jennifer, wow! What an amazing review. This means the world to us. Thank you for highlighting your experience with Leigha on our Rossville team. We look forward to continually working with you!"
Profile photo of J J

J J

July 15, 2025

5  out of  5
rating by J J
"I just want to give the biggest thanks to Ms. Jeanette! Every time I call my agency, she’s always so nice, empathetic, and patient. I was sharing some personal things with her and she went over and beyond to help me during this trying time. My agency is like family to me and has always made me feel important! They are consistent and follow through as promised. Thanks Jeanette for just simply caring!!!!"
We responded:
"Thank you for your kind review. It was very thoughtful and means the world to our team. We look forward to continuing to work with you!"
Profile photo of Antonin Anderson

Antonin Anderson

July 11, 2025

5  out of  5
rating by Antonin Anderson
"Continue to do great customer service...thank you very much!"
We responded:
"Thank you, Antonin. We enjoy working with you. Thank you for highlighting your experience with my Rossville team. It means a lot to us!"
Profile photo of Dawn Simpson

Dawn Simpson

July 10, 2025

5  out of  5
rating by Dawn Simpson
"Ms Lacy was very nice and pleasant to talk with and very informative about my car and rental insurance and additional information 🙂"
We responded:
"Dawn, thank you for your kind response regarding your experience with Lacy on our Rossville team. We look forward to continuing to work with you!"